Customer Service and Communication

By Nancy Kaller on Mar 16, 2022 at 09:57 PM in Articles

To convey knowledge of or information about: make known

Customer Service...
is the support you offer your customers

Customer Service and Communication

Clear, consistent communication is the cornerstone of a successful business and it is our top priority!

Why is it a top priority? Well, we’ve experienced the frustration of being ignored! For example, when you leave a message more than once and still no return call back. It’s unacceptable and shouldn’t ever happen if a business holds their customers, clients, residents in high regard.

At Ultimate Property Management, our customers, clients, residents are held to the highest standard, treated the way we want to be treated, they are never ignored!

In today’s technology era, there is a vast assortment of tools used to communicate. Whether it’s by leaving a voice mail message, sending a text message, or by sending an email message, our All-in-One Message System is a set of solid communication methods that Ultimate is proud of and provides our customers, clients, and residents quick response time.

Ultimate Property Management is reliable, responsive, and consistent in communication with both our clients, residents, associates, customers, etc. We execute expeditiously to address the needs of anyone in contact with us, we strive for the best customer service available. We are not just saying it, our customers are too! click here

We are the "Ultimate" in property management and would be pleased to have the opportunity to work with you and exceed your expectations! 


Phone: (805) 324-4801
After Hours Emergency Phone: (805) 618-5226
Email: [email protected]

This article is not intended to be exhaustive or a substitute for qualified legal advice. Laws and statutes are always subject to change and may vary by county or city. You are responsible for performing your research and complying with all laws applicable to your unique situation.


Join us and see how we can make everything easier for you.

  • We cherish our partner property owners and our residents alike.
  • We always do what we promise.
  • Having enough headaches with your rental property?
  • Finding residents?
  • Collecting Rents?
  • Repairs and Maintenance?

Give us a call:

  • Phone: (805) 324.4801
  • After Hours Emergency Phone: (805) 618.5226
  • Email: [email protected]